Call Center Dialer
A call center dialer is software that dials phone numbers automatically and connects answered calls to your agents, so they spend their time talking instead of dialing.
Learn more: Call Center DialerCall Center Dialer, IVR, IP-PBX and VoIP Hardware
3G Callnet, Mohali (since 2008) provides call center software and business phone systems — dialer, IVR, IP-PBX, CRM — together with the gateways, PRI cards, IP phones and headsets to run them.
- Since 2008Mohali, Punjab
- 7 software servicesdialer, IVR, IP-PBX, CRM…
- 82 hardware modelsin 6 product ranges
- 7 brandsDinstar, Synway, Sangoma…
Software Services
IVR Service
An IVR system answers calls automatically, plays a recorded greeting and menu, and routes each caller to the right team based on the keys they press.
Learn more: IVR Service
IVR Call Blasting
IVR call blasting, also called voice broadcasting, sends a pre-recorded voice message to a large list of phone numbers at the same time.
Learn more: IVR Call Blasting
IP-PBX
An IP-PBX is a business phone system that runs on your computer network: it connects office extensions, handles internal calls, and links to outside lines through SIP, PRI, GSM or analog gateways.
Learn more: IP-PBX
CRM
A CRM (customer relationship management) system keeps every customer's details, history and follow-ups in one place, so sales and support teams know who to call, when and why.
Learn more: CRM
Click 2 Dial
Click-to-call, also called click-to-dial or click-for-talk, lets a person start a phone call with one click on a website, app or screen — without dialing a number.
Learn more: Click 2 Dial
Text to Speech
Text to speech (TTS), or speech synthesis, converts written text into spoken audio automatically.
Learn more: Text to SpeechEducation & Business Software
Alongside telephony, 3G Callnet builds software for education and business: learning management systems (LMS), university and campus ERP, study abroad CRM, admissions automation, real estate CRM and custom enterprise automation. LMS, campus ERP, study abroad CRM, admissions automation and more.
Learn more: education and business softwareVoIP Products
FXO/FXS Analog VoIP Gateways
An FXS gateway connects analog phones and fax machines to a VoIP phone system; an FXO gateway connects analog telephone lines (PSTN) to a VoIP system.
View models: FXO/FXS Analog VoIP Gateways
GSM / 4G VoIP Gateways
A GSM gateway (mobile SIM gateway) holds one or more SIM cards and connects your VoIP phone system to the mobile network, so calls to and from mobiles go through SIMs instead of landlines.
View models: GSM / 4G VoIP Gateways
IP Phones (VoIP Desk Phones)
An IP phone is a desk telephone that makes calls over your data network using the SIP protocol, instead of a traditional phone line.
- Grandstream
- OpenVox
- Sangoma
- 26 models
PRI Cards (E1/T1/J1)
A PRI card is a PCI/PCIe telephony card that plugs into a server and connects it directly to E1, T1 or J1 digital phone lines.
View models: PRI Cards (E1/T1/J1)
Trunk / PRI (E1/T1) VoIP Gateways
A PRI gateway connects digital E1 or T1 telephone lines — or a legacy PBX — to a SIP/VoIP phone system, converting calls in both directions.
View models: Trunk / PRI (E1/T1) VoIP Gateways
Call Center & VoIP Headsets
A call center headset lets agents talk hands-free with clear audio for a full shift.
- Plantronics
- Vonia
- 10 models
Why Choose 3G Callnet
Since 2008
Established by Gurjeet Singh in Mohali, Punjab, working with call centers and businesses on telephony for well over a decade.
Software and hardware together
Dialer, IVR, IP-PBX and CRM software plus the gateways, PRI cards, phones and headsets to run them — one supplier for the whole setup.
Consultative approach
We first understand your requirement, then advise and deliver, using proven open-source platforms for economical, robust solutions.
No geek speak
Answers in plain English: our technicians explain what is happening and why, so you can decide with confidence.
Guides
E1 vs T1 PRI Explained
E1 and T1 are digital telephone circuits used for PRI (Primary Rate Interface) lines.
Read guide: E1 vs T1 PRI ExplainedFXO vs FXS: What's the Difference?
An FXS port supplies dial tone and ringing power, so you plug an analog phone or fax machine into it.
Read guide: FXO vs FXS: What's the Difference?IP-PBX vs EPABX
An EPABX is a traditional office telephone exchange that switches calls in dedicated hardware with fixed line and extension cards.
Read guide: IP-PBX vs EPABXPredictive vs Progressive vs Preview Dialer
A predictive dialer calls several numbers per agent and connects answered calls as agents become free; a progressive dialer calls one number only when an agent is free; a preview dialer shows the agent the customer record before the agent starts the call.
Read guide: Predictive vs Progressive vs Preview DialerWhat Is IVR and How Does It Work?
IVR (Interactive Voice Response) is an automated phone system that answers calls, plays recorded or text-to-speech menus, and acts on the caller's key presses or voice — routing the call, giving information, or taking input — without a live agent.
Read guide: What Is IVR and How Does It Work?Frequently asked questions
What does 3G Callnet do?
3G Callnet is an IT and VoIP solutions company in Mohali, Punjab, established in 2008. It provides call center dialer software, IVR, IVR call blasting, IP-PBX, CRM, click-to-call and text to speech, education and business software, and VoIP hardware — FXO/FXS, GSM and PRI gateways, PRI cards, IP phones and headsets.
Which brands does 3G Callnet supply?
Dinstar, Synway, Sangoma, OpenVox, Grandstream, Plantronics and Vonia.
Where is 3G Callnet located?
F-455, Phase 8B, Industrial Area, Sector 74, Sahibzada Ajit Singh Nagar (Mohali), Punjab 160071, India. Phone +91 9888062718, email info@3gcallnet.com.
How do I get a quote?
Use the Get a Quote form on any page, call +91 9888062718 or email info@3gcallnet.com with the product or service you need, the number of users or lines, and your city.