An Internet protocol private branch exchange is a System that connects telephone extensions to the public switched telephone network (PSTN) and provides internal communication to a company and it also provides telephone Calls over IP data networks. This is a grandiose solution for companies that need the best of both worlds.
Communication between PSTN phones is managed by the central office or local exchange in a particular area. Similarly, Private Branch Exchange (PBX) is working to manage communication between the company’s internal phones.
“In Other Words“
Private Branch Exchange is a phone system which utilize IP data network to make out call switching, route calls and message management i.e, it is basically a telephone switching system within a firm which switch calls between VoIP users. Apart from connecting VoIP user to a traditional phone caller, a typical PBX also have the capability to switch calls between traditional phone callers.
A conventional PBX System is made up of two key elements: lines and stations. The lines, occasionally called trunks, are linked to the global public switched telephone network (PSTN).Stations are simply telephones Furthur endpoint devices like fax machines, modems and credit card terminals.
The native task of the PBX was to lay out shared access to limited resources.Due to PBX, trade could be shared among a small pool of lines across a massive pool of stations. When a call came, it was responded to by an operator who then connected it with the convenient person or branch. When someone inside required to make a call, the operator connected them with an accessible line. Put forward, these early systems were simply named “switchboards”.
IP PBX System handles internal traffic between stations and also work as a guard for the outside world.
Benefits of IP PBX Software
Easy to installation and Configuration than proprietary phone systems
As we consider, Traditional PBX consists of software management tools and proprietary hardware. These tools are usually managed via serial or console cable and each vendor has different tools for this.
This means that when you commit to a traditional system, you are confined to their professional services, and the seller can and will charge you premium prices for the service simply because the customer has no other service provider to contact.
And now if we go through IP-PBX, which is a software solution. This automatically means that it is very easy to install and configure as the system administrator is presented with a familiar installation and configuration process.
Easily able to receive and make calls Everywhere, Anywhere
SIP is an IP based protocol and SIP phones are now available for any smartphone. This turns your smartphone into an extension of corporate IP-PBX so that as long as your phone has IP connectivity, it can talk to IP-PBX – from the coffee shop, from a hotel room, From the airport lounge, from the yacht marina.
In simple terms, we can understand that if the server is in the cloud, you can receive or make calls from the mobile devices in your main seat even in the event of a power failure.
Finally, you will also profit from all the benefits of IVR, queues, and PBX server voicemail. Stay connected – anywhere and everywhere!
Lower operational costs over time
In addition to taking advantage of lower-cost VoIP routing, buying your own IP-PBX reduces costs over time.
When hosted VoIP is used, the initial costs are probably lower, but the monthly subscription costs are continuous and higher over time compared to an IP-PBX.
A company-owned IP-PBX will typically generate lower average monthly operating costs, especially for systems with a higher number of users.
Note: The graphical user Interference of IP PBX is much mobile friendly as Compare to traditional IP-PBX.
IP-PBX employs Converged data and voice networks
IP-PBX uses same data lines for every Internet Access as well as traditional telephone communications and VoIP Communications, unlike traditional PBX.
Unlock the provider lock. IP PBXs are based on the open standard SIP. You can intercommunicate between SIP Phones or Skype, IP Phones, PSTN network, over the internet in an IP PBX network.
Cost Saving IP-PBX may use voice over IP. If you have a Branch office, You can usually connect phone systems between branches & make free phone calls.
3G Callnet IP-PBX VS EPABX
- Features
- Per Extension Cost
- Caller ID
- Call Transfer
- Call Parking
- Call Forwarding
- Call Recording
- Call Reporting
- Voicemail
- Voicemail to email
- Auto-Attendant/IVR
- Do Not Disturb
- Call Queues
- Music On Hold
- Office Hours
- Instant Call Control
- Conference Rooms
- Phone Directory
- Intercom
- Application/Browser
- Remote Users
- Multiple Offices
- IP-PBX
- No
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- Yes
- EPABX
- Yes
- Yes
- Yes
- Yes
- No
- No
- No
- No
- No
- No
- Yes
- Yes
- Yes
- No
- No
- No
- No
- Yes
- No
- No
- No
How IP PBX System Work?
A IP-PBX system consists of IP PBX server, one or more voIP phone and optionally includes a VoIP gateway. The IP PBX server is similar to a proxy server: SIP clients, which are either soft phones or hardware phones register with the IP PBX server and, when they want to call, ask the PBX to establish a connection.
Investing your money in a software-based IP PBX makes a lot of sense, not only for new companies that want to buy a telephone system but also for companies that have already installed a PBX.
Internet protocol private branch exchange provides such valuable savings in administration, maintenance, and call costs, that upgrading to IP PBX should be a definite option for another company.
FEATURES OF IP PBX:
Video call and conferencing
One of the best ways to reduce travel fetch is teleconferencing. All you need is a phone that has internet connection and vernacular support for accurate multi-party conference.
Various Dialing
PBX holds up to various dialing methods.
Park calls
Call park is an attribute of some telephone systems that permits a person to put a call on hold at one telephone set and carry on the conversation from any other telephone set.
Voice Mail to Email
PBX facilitate users to attach voicemail messages on their email.
Call forwarding
This feature invalidate device settings and makes it simple to redirect calls to a cell phone or landline when users are not able to employ their primary device
Queue reports
This report will notify you about all the guest who had to hold on before gaining access to a chat.
Advantages:
Switch over to an IP PBX fetch it with many benefits and opens up possibilities, recognize for limitless growth in name of extensions and trunks, and putting forward more complex functions that are more expensive and complex to execute with a traditional PBX.
- It employs your LAN– An IP-PBX business phone technique will reside on your network utilizing your existing LAN. The PBX server is only a teeny distance away, so signaling distance as well as duration (latency) is very short and does not rely on traveling over the Internet and other networks.
- Lower operative value over time– In supplement to taking advantage of lower charge VoIP routing, investing in your own IP-PBX lowers operative cost over time. While employing hosted VoIP the beginning costs are most likely lower, but monthly subscription put-on price are ongoing and higher over time when collate to an IP-PBX. A trade owned IP-PBX will normally conclude in lower averaged monthly operating value particularly for systems with a higher number of users.
- Piece of cake Management– User-friendly behaviour of this technology enables user to edit and introduce changes easily.
- Effortless position changing– Since, phones are IP rooted, they are similar to PCs, you can shift them anytime and anywhere they will find their home and connection everywhere, right back to the PBX server.
- Employs converged data and voice network i.e, VOIP communication, traditional telephone communication, also internet access are possible to every user, using single line.
- A PBX also enables you to have more calls than physical phone lines (PTSN) and provide free calls between users. In addition, it provides features like call transfer, voicemail, call recording, interactive voice menus (IVRs) and call queues.
Whether it’s a small or medium-sized business (SMB) that seeks to implement a scalable and cost-effective telephone system or a large company/operator that requires an advanced Unified Communications system, 3G Callnet has the IP PBX solution for you. It allows your business to be flexible, innovative and competitive.