Software Services
3G Callnet provides call center and business telephony software — call center dialer, IVR, IVR call blasting, IP-PBX, CRM, click-to-call and text to speech — together with the VoIP hardware to run it, from Mohali, Punjab, since 2008.
- In business since 2008 · Mohali, Punjab
- Software and hardware from one team
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Call Center Dialer Software
A call center dialer is software that dials phone numbers automatically and connects answered calls to your agents, so they spend their time talking instead of dialing.
Learn more: Call Center Dialer Software
IVR System (Interactive Voice Response)
An IVR system answers calls automatically, plays a recorded greeting and menu, and routes each caller to the right team based on the keys they press.
Learn more: IVR System (Interactive Voice Response)
IVR Call Blasting (Voice Broadcasting)
IVR call blasting, also called voice broadcasting, sends a pre-recorded voice message to a large list of phone numbers at the same time.
Learn more: IVR Call Blasting (Voice Broadcasting)
IP-PBX Business Phone System
An IP-PBX is a business phone system that runs on your computer network: it connects office extensions, handles internal calls, and links to outside lines through SIP, PRI, GSM or analog gateways.
Learn more: IP-PBX Business Phone System
CRM (Customer Relationship Management)
A CRM (customer relationship management) system keeps every customer's details, history and follow-ups in one place, so sales and support teams know who to call, when and why.
Learn more: CRM (Customer Relationship Management)
Click-to-Call (Click 2 Dial) Service
Click-to-call, also called click-to-dial or click-for-talk, lets a person start a phone call with one click on a website, app or screen — without dialing a number.
Learn more: Click-to-Call (Click 2 Dial) Service
Text to Speech (TTS)
Text to speech (TTS), or speech synthesis, converts written text into spoken audio automatically.
Learn more: Text to Speech (TTS)Education & Business Software
Alongside telephony, 3G Callnet builds software for education and business: learning management systems (LMS), university and campus ERP, study abroad CRM, admissions automation, real estate CRM and custom enterprise automation.
Learn more: Education & Business SoftwareFrequently asked questions
Which software services does 3G Callnet provide?
Call center dialer (predictive, progressive and preview), IVR system, IVR call blasting (voice broadcasting), IP-PBX, CRM, Click 2 Dial (click-to-call) and text to speech, plus education and business software such as LMS, campus ERP and CRMs.
Does 3G Callnet also supply the hardware?
Yes. 3G Callnet supplies FXO/FXS, GSM and PRI gateways, PRI cards, IP phones and headsets from brands including Dinstar, Sangoma, Synway, OpenVox, Grandstream, Plantronics and Vonia.
Where is 3G Callnet located?
F-455, Phase 8B, Industrial Area, Sector 74, Sahibzada Ajit Singh Nagar (Mohali), Punjab 160071, India. Phone +91 9888062718, email info@3gcallnet.com.