A Simple Guide to Choosing the right Call Center Dialer for Your Business:

 

For many Businesses, Choosing the right products and services can be a difficult task, but choosing the right Auto Dialer will not be. If you are in the Process of Searching for an Auto Dialer and are looking for a way to significantly optimize and increase outbound call rates, you do not come to the right place.

In this post, we will help you get a better understanding of Auto-Dialer and go through all tips to choose the affordable Auto Dialer for your business.

Every business experiences many changes at every level when it starts growing, but there is one thing that is common in every business, and it is called “Change”.

Therefore, if you are in the call center business, you experience daily changes according to the number of customers you deal with per hour, And after that, the way you are handling the call also changes. 

This is why switching to the right Call Center Dialer software can help you change the overall strategy and enable you to run operations more peacefully and smoothly.

To choose the right Call Center Dialer, you need to do a little comparison, so that you can get a clear idea about what is important to follow industry standards and which option is best for your business?

Automatic dialing modes:

In Automatic Dialing Mode, you have Several Options to Consider, Including:

Auto Dialer

Auto Dialer software is the most commonly used software in the call center industry. With AutoDealer, you can easily make thousands of simultaneous calls by skipping busy, disconnected and unanswered calls. 

The software automatically calls without delay and connects agents only to live users. This reduces the agent’s downtime by about 300% which makes the software the best choice over other automatic dialing modes.

 Predictive Dialer

Predictive dialer works similar to autodialer. It automatically dials the call and connects agents only to the live users. But there is just one difference between the two technologies when the agent is available to talk, the approximate dialer can call.

 Power IVR

Automated IVR System outbound all robocalls. The call will be dialed automatically and then followed through some pre-recorded messages to a menu of multiple options.

Manual Dialing Modes:

Manual dialing is considered to be the traditional method of dialing that takes longer and arises slowly.

Click to call

The strategy will usually help you Mouse-over and click to call different websites, spreadsheets, and CRM numbers.

List Dialing

List dialing mode simply allows an agent to search for an available call list and select certain specific contacts to call. 

There may be calls to address various issues such as targeting any person to solve any technical problem, promoting a specific product, and sharing their feedback after using the product.

Keypad

Manual dialing can simply allow an agent to type some numbers to make contact with the help of the keypad. It is time-consuming and is likely to make missing digit errors.

Conclusion:

There are still some emerging dialing modes that can help agents automatically connect with users so that they can generate immediate leads and sales without wasting time. 

So, if you are ready to make a choice, then scan the above list and consider the points carefully. Our dialer also specializes in providing customized auto dialer solutions, equipped with lots of amazing features for quick lead generation.

The big news is that at 3G Callnet we have an automated Dialer solution that can meet all your auto dialing needs. Our Predictive Dialer software is easy to use, customizable, feature-rich and works as a system of incoming and outgoing calls. It features predictive, progressive, preview and power dialing and more. Oh, and at 3Gcallnet, we make it a goal to give full service to our customers.